We were one of the first customers to get geothermal with H&S Geothermal. From the beginning it was a great experience. Even when H&S was digging to install the loop-field they were more then happy to have us come and watch and explain what they were doing. After the system was finished and we had moved in H&S came and provided a thorough explanation of how to use a geothermal heating and cooling system. They took care to eplain that because we had wood floors that we shouldn't turn up the heating system to an extreme because it could damge our floors. We appreciate the extra effort to maintain the integrity of our entire house not only the heating system.
Initially there was a problem with our hot water because of the way the geothermal system was set up. However, H&S immediatly came out to resolve the issue at hand. And when they needed more resources they were honest and said they needed to work with the manufacturer to resolve the situation. We also had an issue with a motor in the geothermal system. Again, H&S was quick to respond and resolve the situation. I point out these issues only to highlight the quality of service that was provided by H&S. How a company treats you when you have a problem makes all the difference. We have been treated professionally and respectfully with any questions or issues we had by every person associated with H&S.
The environmental and economic advantages of a geothermal system are outstanding, and H&S delivers a high quality product and superior service.
Sang and Kegan M.
H&S Geothermal was recommended to us for the installation of our residential geothermal heating and cooling system. It was a great recommendation and we would certainly endorse them for any heating, air-conditioning or geothermal projects. H&S was knowledgeable about the various options and systems functionalities. H&S knows cost (both initial and operating), as well as, service expectations throughout the system's life.
Most of all, is their firm and true commitment to customer satisfaction. They are polite, concerned, and caring. Starting with system design, then execution, and follow through, and then follow through again. Leading to a hearty recommendation from us, of H&S. We are truly happy and satisfied!
Denise and Jim P.